Contact Object
Fields
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engagementLevel
Engagement level tier (0-3) derived from the engagement score (0=Inactive (only for established contacts), 1=Cold (includes onboarding contacts), 2=Warm, 3=Hot)
engagementLifecycleStage
Current lifecycle stage (0=new, 1=active, 2=at-risk, 3=dormant, 4=lost, 5=Reactivated)
engagementScoreNeedsRecalc
Flag indicating if the engagement score needs recalculation
engagementTrendIndicator
Trend indicator showing engagement trajectory (-1=declining, 0=stable, 1=improving)
groups
hardBounceCount
Consecutive hard bounces received (resets to 0 after successful delivery)
journeyLast5Bounced
Count of bounces from up to the five most recent journey emails for this contact
journeyLast5Clicked
Count of clicks from up to the five most recent journey emails for this contact
journeyLast5Count
Number of journey emails included in the JourneyLast5 counters (0-5)
journeyLast5Delivered
Count of deliveries from up to the five most recent journey emails for this contact
journeyLast5Forward
Count of forwards from up to the five most recent journey emails for this contact
journeyLast5Opened
Count of opens from up to the five most recent journey emails for this contact
journeyLast5Replied
Count of replies from up to the five most recent journey emails for this contact
journeyLast5Shared
Count of social shares from up to the five most recent journey emails for this contact
journeyLastReplied
Date/time of last journey email reply
last5Bounced
Represents the count of up to the five most recently bounced campaigns for this contact. (If fewer than five campaigns have been sent—e.g., for new accounts—only the available campaigns are included.)
last5Clicked
Represents the count of up to the five most recent campaigns for this contact with link click events. (If fewer than five campaigns have been sent—e.g., for new accounts—only the available campaigns are included.)
last5Count
Represents the count of up to the five most recent campaigns for this contact. (If fewer than five campaigns have been sent—e.g., for new accounts—only the available campaigns are included.)
last5Delivered
Represents the count of up to the five most recently delivered campaigns for this contact. (If fewer than five campaigns have been sent—e.g., for new accounts—only the available campaigns are included.)
last5Forward
Represents the count of up to the five most recent campaigns for this contact with Forward-to-friend events. (If fewer than five campaigns have been sent—e.g., for new accounts—only the available campaigns are included.)
last5Opened
Represents the count of up to the five most recent campaigns for this contact with open events. (If fewer than five campaigns have been sent—e.g., for new accounts—only the available campaigns are included.)
last5Replied
Represents the count of up to the five most recent campaigns for this contact with reply events. (If fewer than five campaigns have been sent—e.g., for new accounts—only the available campaigns are included.)
last5Shared
Represents the count of up to the five most recent campaigns for this contact with social share events. (If fewer than five campaigns have been sent—e.g., for new accounts—only the available campaigns are included.)
listFatigueScore
Score indicating potential fatigue from receiving too many campaigns (0=no fatigue, 100=high fatigue)
mostRecentEventType
Type of the most recent campaign event (0=Delivered, 1=Opened, 2=Clicked, 3=Bounced, etc.)
optimalSendFrequency
Recommended number of campaigns per week for this contact (0=None, 1=Weekly, 2=2-3x per week, 3=Daily)
primaryEngagementType
Primary type of engagement (0=None, 1=Opens, 2=Clicks, 3=Replies, 4=Shares)
reengagementPriority
Priority level for re-engagement campaigns (0=low, 1=medium, 2=high, 3=urgent)
sendRecommendation
Recommendation for including in next campaign (0=exclude, 1=Never (worse then a caution), 2=Include, 3=Priority)
softBounceCount
Consecutive soft bounces received (resets to 0 after successful delivery)
status
Current subscription status (Subscribed, Unsubscribed, Undeliverable, etc.)
tags
Usages
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References
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- Field contact from Query
- Field createContact from Mutation
- Field createContactConversation from Mutation
ConnectionStatusOperationFilterInput
ContactBehavior
