AudienceEngagementAnalysis Object
Comprehensive engagement analysis including current distribution, historical trends, campaign statistics, and AI-powered insights
Fields
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cold30DayChange
Cold segment percentage point change over the last 30 days (positive = growth)
cold60DayChange
Cold segment percentage point change over the last 60 days (positive = growth)
cold90DayChange
Cold segment percentage point change over the last 90 days (positive = growth)
coldToInactiveCount
Number of contacts that moved from Cold to Inactive in the last 30 days (becoming dormant)
coldToWarmCount
Number of contacts that moved from Cold to Warm in the last 30 days (recovering engagement)
consistentCount
Number of contacts with consistent engagement (stable Warm/Hot, 4+ campaigns)
decliningOnlyPct
Percentage of contacts showing declining engagement (for AI insight calculations)
dormantStageCount
Number of contacts in Dormant lifecycle stage (60-90 days inactive)
hot30DayChange
Hot segment percentage point change over the last 30 days (positive = growth)
hot60DayChange
Hot segment percentage point change over the last 60 days (positive = growth)
hot90DayChange
Hot segment percentage point change over the last 90 days (positive = growth)
hotToColdCount
Number of contacts that moved from Hot to Cold in the last 30 days (significant engagement decline)
hotToWarmCount
Number of contacts that moved from Hot to Warm in the last 30 days (cooling engagement)
inactive30DayChange
Inactive segment percentage point change over the last 30 days (positive = growth, negative = improvement)
inactive60DayChange
Inactive segment percentage point change over the last 60 days (positive = growth, negative = improvement)
inactive90DayChange
Inactive segment percentage point change over the last 90 days (positive = growth, negative = improvement)
inactiveToColdCount
Number of contacts that moved from Inactive to Cold in the last 30 days (starting to re-engage)
insights
AI-generated insights about engagement patterns, trends, and opportunities
needsAttentionCount
Number of contacts needing attention (Cold/Inactive with declining trends)
neverEngagedOpportunityCount
Number of never-engaged contacts with reengagement potential
neverEngagedStageCount
Number of contacts in NeverEngaged lifecycle stage (past onboarding, never opened/clicked)
neverEngagedStagePercentage
Percentage of contacts in NeverEngaged lifecycle stage
newStageCount
Number of contacts in New lifecycle stage (onboarding period, 0-60 days)
pendingScoringPercentage
Percentage of contacts pending initial engagement score calculation
pendingScoringStageCount
Number of contacts pending lifecycle stage assignment (not yet scored)
pendingScoringStagePercentage
Percentage of contacts pending lifecycle stage assignment
positiveEngagementPct
Percentage of contacts showing positive engagement patterns (consistent + improving)
reactivatedStageCount
Number of contacts in Reactivated lifecycle stage (previously dormant/lost, now engaging)
reengagementOpportunityCount
Number of high-priority reengagement opportunities (At-Risk/Dormant with priority 3+)
reliableReadsCount
Number of reliable readers (Warm with 2-3 opens in last 5 campaigns)
segmentRecommendations
Recommended segments for targeted campaigns based on engagement analysis
warm30DayChange
Warm segment percentage point change over the last 30 days (positive = growth)
warm60DayChange
Warm segment percentage point change over the last 60 days (positive = growth)
warm90DayChange
Warm segment percentage point change over the last 90 days (positive = growth)
warmToColdCount
Number of contacts that moved from Warm to Cold in the last 30 days (declining engagement)
warmToHotCount
Number of contacts that moved from Warm to Hot in the last 30 days (positive engagement uplift)
Usages
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References
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- Field engagementAnalysis from Query
Audience
