Magidoc

EmailEventType
Enum

The possible email events that can be triggered by both transactional and marketing emails

Possible Values

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DELIVERED

Successfully received email by the receiving mail server.

OPEN

An email was opened as detected by downloading images within an email.

CLICK

A link was clicked.

REPLIED

Contact replied.

RATING

A rating was provided.

CREATED

A transactional email send request was successfully created for processing.

PROCESSED

A transaction email send request was processed and an email was sent.

VIEW_ONLINE

The email was viewed online.

SOCIAL_SHARE

The email was shared on social media.

FORWARD

The email was manually forwarded to another recipient.

FORWARD_TO_FRIEND

The email was forwarded to a friend using Forward-To-Friends features.

VIEW_PROFILE

The recipient viewed their profile by clicking a link within the email.

PRINT

The recipient printed a copy of the email.

FRIEND_OPTIN

The person who the recipient forwarded the email to opted in.

CONTENT_ERROR

There was an issue processing content for the email.

HARD

The email was not delivered due to a permanent hard bounce error such as a Mailbox does not exist error.

SOFT

The email was not delivered due to a temporary soft bounce error such as a Mailbox is full error. This error is only logged after multiple attempts have been made to deliver the email.

SOFT_SENDER_AUTH

The email was not delivered due to a temporary soft bounce error resulting from an email authentication issue such as DMARC or DKIM.

SOFT_IP

The email was not delivered due to a temporary soft bounce error resulting from the sending mail server's IP being blocked. Our deliverability specialist monitor these errors closely.

SOFT_DNS

The email was not delivered due to a temporary soft bounce error resulting from the recipient's email domain having DNS issues.

ALL_BOUNCES

Only used for event type contacts within reports.

BLOCK

The email was not delivered due to a temporary soft bounce error resulting from a block for unknown reasons.

BLOCK_CONTENT

The email was not delivered due to a temporary soft bounce error resulting from a block because of the email content.

BLOCK_SENDER

The email was not delivered due to a temporary soft bounce error resulting from a block because of the sending domain or email content.

DECLINED

The system was not able to deliver the transactional email due to invalid data.

INVALID_EMAIL

The system was not able to deliver the transactional email due an invalid email address.

SUPPRESSED

The system was not able to deliver the transactional due to the recipient's email address being suppressed.

COMPLAINT

The recipient reported the email as SPAM.

UNSUBSCRIBED

The recipient unsubscribed from a list using a link within an email received.

Usages

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References

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  • Argument eventType of field allTransactions from type Query
  • Argument eventTypes of field transactionActivity from type Query